You Have Multiple Branches, Dozens of Riders, and COD Cash Moving Every Day. You Need More Than a Tracking Link.
Picture this: Your courier company operates from Kololo, Ntinda, and Nakawa. Your Kololo cashier is running the POS terminal booking corporate shipments. Your dispatcher in Ntinda is assigning parcels to riders through the Dispatch Center. In Nakawa, your branch manager is viewing the live dashboard — which parcels are out, which are stuck, which riders have uncollected cash. Meanwhile every sender and receiver is getting automatic WhatsApp and SMS alerts at each status change without your staff lifting a finger. At end of day, the Finance module shows you exactly what COD was collected, what was remitted, and what is outstanding per rider. That is Baraka 24 Business.
Run 5 branches, manage your riders, reconcile COD collections, and keep every client updated automatically.
Plan: Business
Monthly: UGX 650,000 / month
Annual: UGX 6,240,000 / year
Annual note: Save UGX 1,560,000 — most popular plan for established courier companies
What You Get
- Everything in Starter, plus:
- Up to 5 branches + unlimited hubs — full multi-branch network management
- Up to 15 staff accounts with granular role permissions per branch
- Up to 3,000 shipments per month
- Finance & COD Module — track cash-on-delivery collections per rider, per branch, per day
- Driver cash account management — outstanding balances, remittances, reconciliation reports
- Settlement reports — know exactly what you owe clients and what riders owe you
- WhatsApp Business API integration — automated messages from your own WhatsApp number
- SMS gateway integration — bulk status alerts via Africa's Talking at cost price
- Custom branding — your company colours, logo, and name across the full platform
- Custom domain support — run on yourcompany.com instead of yourcompany.baraka24.co
- Dispatch Center — assign shipments to riders, track assignments, manage workload per driver
- Delivery Personnel module — rider profiles, performance tracking, cash account per rider
- Merchants module — manage B2B clients with contract pricing and credit limits
- Priority onboarding — dedicated setup session with your team
- 99.5% uptime SLA
Technical Specs
- Dedicated subdomain or custom domain (CNAME setup included)
- Isolated PostgreSQL database per tenant — full data separation
- Redis-backed job queues for WhatsApp and SMS alert delivery (near real-time)
- WhatsApp Business API bridge — messages sent from your registered WA Business number
- SMS gateway: Africa's Talking integration — per-message cost billed at cost, no markup
- Role-based access control with branch-level permission scoping
- Dispatch engine — round-robin or manual rider assignment with load visibility
- Finance module: COD lifecycle tracking — booked -> collected -> remitted -> reconciled
- Automated COD verification workflows with digital proof of remittance
- Client portal with invoice generation and shipment history
- Multi-currency: UGX, USD, CDF, KES, RWF
- API access for custom integrations (webhook-based shipment events)
- CSV/PDF export for all financial and operational reports
- Managed VPS with daily encrypted backups and 30-day retention
How It Works
- Step 1: WhatsApp 256706272481 — share your branch locations, number of riders, and current shipment volume
- Step 2: We provision your environment and configure multi-branch structure within 24 hours
- Step 3: Send us your logo, brand colours, domain details, and staff list per branch
- Step 4: We connect your WhatsApp Business number and SMS gateway — test alerts sent to your team
- Step 5: Full onboarding session — we train your cashiers, dispatchers, and branch managers live on the system
ROI Example
A 3-branch courier company processing 1,500 shipments/month at UGX 20,000 average earns UGX 30,000,000/month. Baraka 24 Business at UGX 650,000/month is 2.2% of revenue. The Finance module alone typically recovers more than that in COD discrepancies that were previously undetected. The WhatsApp alerts reduce customer support calls by roughly 60%, freeing your staff to process more shipments instead of answering where is my parcel all day.
Who This Is For
- Established courier companies with 2 to 5 branches and a rider fleet
- DRC, Rwanda, Kenya or Uganda operators scaling beyond a single location
- Any logistics business handling COD that needs financial reconciliation
- E-commerce fulfilment operations needing automated client communication
- Logistics companies tired of WhatsApp groups as their dispatch system
Get Started
WhatsApp 256706272481 — we will walk you through a live demo on a real Baraka 24 Business environment. No slides. Actual system. Ask us anything technical.